Returns & Cancellations
Returns & Cancellations
What’s your return policy?
Return Policy. We want you to be completely satisfied with your purchase. If you're not, you can return or exchange most products in their unopened, unassembled condition within 30 days of delivery. Important Notes:
How do I start a return?
We accept returns for most products delivered within the last 30 days. How to Proceed with a Return:. Preparing Your Item for Return:. Return Shipping:
Order Cancellation and Refusal
Once an order has shipped, it cannot be cancelled. However, you may refuse the delivery. Please note that our standard return policy will apply, and return shipping costs will be deducted from your refund.
My Order Arrived Damaged, Incomplete, or Incorrect — What Should I Do?
What to do if your order arrives damaged, has missing parts, or contains the wrong item — including freight delivery inspection tips.
Warranty Coverage and How to File a Claim
How manufacturer warranties work at Tiger Medical, what they cover, and how to file a claim.